FAQs

Puzzled? Here are answers to some frequently asked questions that might help…

Where are your jigsaws made?

All our jigsaws are designed at Rachael’s desk and produced in the UK. We make all our jigsaws in the UK because we are committed to supporting local businesses and to sustainable practice.

What if my jigsaw has a missing piece?

The first thing to do is check under your table. It might comfort you to know that the chances of this are very slim but if you do have a problem please email  info@originaljigsaw.com and then check the dog hasn’t eaten it.

How can I track my order?

All our orders are sent with Royal Mail Tracked Delivery and a tracking number is sent to your email when your order is dispatched. If you have any problems, please email info@originaljigsaw.com and we will get back to you within 24 hours.

Contact us

If you've got an enquiry for us, we'd love to hear from you! We will respond as soon as we can.

Still puzzled?

If you have any unanswered questions or just want to say hello, email us at  info@originaljigsaw.co.uk.